While the replacement is free, either via the Genius Bar of an Apple Retail Store or through any Apple Authorised Service Provider, it does not include data transfer or recovery services. Those who supplied a valid email address during the registration of their iMac system are being alerted if theirs is affected by the issue those who have not received a message from Apple but who purchased a 27" iMac with a 3TB hard drive between December 2012 and September 2013 are advised to pop their serial number in the linked website to see if they need to replace theirs. Apple has announced a replacement programme for faulty hard drives supplied with its 27" iMac systems back in 20, offering anyone with an affected system a free drive replacement.Īccording to the company's announcement ' a very small number of 3TB hard drives used in 27-inch iMac systems may fail under certain conditions,' with no details yet available as to which drive manufacturers are involved in the issue nor on the ' certain conditions' which can cause a drive to fail.
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